jili9 Privacy Policy – How Your Personal Data Is Handled

When you create an account on jili9.pro, we collect the personal information you provide during registration, including your full name, date of birth, contact number, email address, and preferred payment details. We also collect information generated by your use of the platform, such as your login activity, betting history, deposit and withdrawal records, and device or browser information. This data is necessary to verify your identity, process transactions in Philippine pesos, and deliver the services you have signed up for. We may also collect information to comply with applicable regulations, including those related to responsible gaming and age verification for Filipino players. All information collected is stored securely and is only accessible to authorised personnel and systems within jili9.

jili9 uses the personal data we collect to operate and improve the platform for Filipino players. Your information is used to process account registrations, verify your identity before withdrawals are released, handle deposits and payments in PHP, and provide customer support when you need assistance. We also use your data to send you relevant account notifications, such as transaction confirmations and security alerts — we do not send unsolicited marketing messages without your consent. Aggregated and anonymised data may be used internally to understand how players use the platform and to improve features such as the Bingo section, Betting markets, and VIP programme. We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

jili9 may share your personal information with trusted third-party service providers who assist in operating the platform — for example, payment processors that handle PHP transactions, identity verification services, and technical infrastructure providers. These partners are onlygiven access to the data they need to perform their specific function, and they are required to handle your information securely and in accordance with applicable privacy standards. We do not permit these partners to use your data for any purpose beyond the service they provide to jili9. In addition, jili9 may be required to disclose personal information to regulatory authorities, law enforcement agencies, or other government bodies in the Philippines where we are legally obligated to do so. If jili9 undergoes a business restructuring or change of ownership, your personal data may be transferred as part of that process, and you will be notified of any material changes to how your data is handled. We will always take reasonable steps to ensure your information remains protected whenever it is shared with any third party.

jili9.pro uses cookies and similar technologies to help the platform function correctly and to improve your experience as a Filipino player on both mobile and desktop. Essential cookies are required for core functions such as keeping you logged in, remembering your preferences, and ensuring that transactions are processed securely. We may also use analytics cookies to understand how players navigate the platform, which pages are most visited, and where improvements can be made — this data is collected in aggregated form and does not identify you personally. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may affect the functionality of some features on jili9.pro. By continuing to use the platform after being informed of our cookie use, you consent to cookies being placed on your device in accordance with this policy.

jili9 takes the security of your personal data seriously and applies a range of technical and organisational measures to protect it from unauthorised access, loss, or misuse. Account access is protected by password authentication, and we strongly encourage all Filipino players to use a strong, unique password and to keep their login credentials confidential. Sensitive data such as payment information is handled through secure, encrypted channels, and our systems are regularly reviewed to identify and address potential vulnerabilities. In the event of a data security incident that affects your personal information, jili9 will take prompt action to contain the incident and will notify affected players in accordance with applicable requirements. If you believe your account has been compromised or you notice any suspicious activity, please contact our support team immediately so we can assist you.

As a registered player on jili9.pro, you have the right to access the personal information we hold about you and to request corrections if any details are inaccurate or out of date. You may also request the deletion of your account and associated personal data, subject to any legal or regulatory obligations that require us to retain certain records for a specified period. If you wish to update your contact details, payment information, or communication preferences, you can do so through your account settings or by contacting our support team directly. jili9 will respond to data-related requests within a reasonable timeframe and will keep you informed of the outcome. For any privacy-related concerns or questions about how your data is handled, you can reach our team using the contact details provided on this site — we are committed to addressing your concerns promptly and transparently.

jili9 reserves the right to update this Privacy Policy from time to time to reflect changes in the platform, applicable regulations, or our data handling practices. When material changes are made, we will update the "last updated" date at the top of this page and, where appropriate, notify registered players through their account or via the contact details on file. We encourage all Filipino players to review this page periodically to stay informed about how their personal data is being handled. Continued use of jili9.pro after any update to this policy constitutes your acceptance of the revised terms. If you have questions about any changes or about this policy in general, the FAQ page is a helpful starting point, and our support team is always available to assist you.